Buyer Portal User Manual
This user manual will guide you through the process of logging in, placing your order, checking out, and arranging delivery. Please follow the instructions below to ensure a smooth experience.
THE PROCESS
Visit our Buyer portal website and locate the "Login" or "Sign In" button on the homepage.
1. Logging in
2. Check your contact information
Please confirm address details by clicking on the drop box next to your name and select ‘My Addresses’.
3. Enter your details
Enter your username and password in the provided fields. Click on the "Login" or "Sign In" button to access your account.
4. Placing your order
After logging in, you will be directed to your account dashboard. Browse or search for the products you wish to order using the available categories or search bar. Click on a product to view its details, including pricing and availability.
5. Add to cart
Enter the desired quantity of the product and any specific variations or options, if applicable. Add the product to your cart by clicking the "Add to Cart" or "Add to Order" button. Repeat the steps for all the products you want to order. Review your cart to ensure the correct items and quantities are selected.
6. Checkout
Once you have added all the desired items to your cart, click on the "Checkout" or "Proceed to Checkout" button. Review the order summary to verify the products, quantities, and prices. Provide any additional details or special instructions related to your order in the designated field.
7. Shipping & payment method
Select the preferred shipping method from the available options. Choose the desired payment method (credit card, bank transfer, etc.) Enter the necessary payment details or follow the provided instructions for the chosen payment method. Review all the information entered and click on the "Place Order" or "Submit Order" button to finalize your order.
8. Review your account
You can review your account as well as download any tax invoices etc. To view, hover over your company name to view the drop down menu.
9. Access price list
You can also view all price lists and progress with quick order uploads via the excel template and reorder past orders.
10. Digital library
Browse the Digital Library for company and product information as well as photography and media content.
DELIVERY INSTRUCTIONS
After placing your order, you will receive an order confirmation via email. Your order will be processed, and you will receive updates on its status. Once your order is ready for delivery, you will be notified with the estimated delivery date and tracking information, if available. Ensure that the provided shipping address is accurate and accessible during the expected delivery period. If any issues or questions arise regarding your delivery, contact our customer support team for assistance
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